Contact information
Contact Us
Have a question about your order, a product, shipping, or anything else? Our team is here to help. Reach out via the options below and we'll get back to you as soon as possible.
Contact Details
Store name: Bmboo Lighting
Company: Witteveen E-commerce LLC
EIN: 30-1430114
Registered address: 1209 Mountain Road Place Northeast, Albuquerque, NM 87110, United States
Email: info@bmboo-lighting.com
Customer Service Hours
(GMT/BST — Greenwich Mean Time / British Summer Time, UTC+0/+1)
| Day | Hours |
|---|---|
| Monday – Friday | 8:00 AM – 7:00 PM |
| Saturday – Sunday | 10:00 AM – 2:00 PM |
Enquiries received outside business hours will be responded to on the next available business day.
Response Time
We aim to respond to all enquiries within 24–48 business hours. During peak periods (holidays, promotional events, or seasonal surges), response times may be slightly longer. We appreciate your patience.
Before You Contact Us
You may find the answer you're looking for in one of our help pages:
Related Policies
Terms of Service | Privacy Policy | Shipping Policy | Return & Refund Policy | Payment Policy

