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Have a question about your order, a product, shipping, or anything else? Our team is here to help. Reach out via the options below and we'll get back to you as soon as possible.


Contact Details

Store name: Bmboo Lighting
Company: Witteveen E-commerce LLC
EIN: 30-1430114
Registered address: 1209 Mountain Road Place Northeast, Albuquerque, NM 87110, United States
Email: info@bmboo-lighting.com


Customer Service Hours

(GMT/BST — Greenwich Mean Time / British Summer Time, UTC+0/+1)

Day Hours
Monday – Friday 8:00 AM – 7:00 PM
Saturday – Sunday 10:00 AM – 2:00 PM

Enquiries received outside business hours will be responded to on the next available business day.


Response Time

We aim to respond to all enquiries within 24–48 business hours. During peak periods (holidays, promotional events, or seasonal surges), response times may be slightly longer. We appreciate your patience.


Before You Contact Us

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